Con Edison Media Relations
November 10, 2012
HURRICANE SANDY UPDATE
CON EDISON CREWS CONTINUING
NEW YORK – Con Edison crews are closing in on completing the largest customer restoration campaign in company history.
At 6 p.m., approximately 11,400 customers in New York City and Westchester County were without electrical service. The company has restored service to more than 1 million customers who were affected by Hurricane Sandy and Wednesday's Nor'easter.
Con Edison is on pace to restore power by the end of the weekend to all customers who were affected by the storms and whose equipment can accept service. Con Edison reported approximately 7,900 customers without electricity in New York City and 3,500 in and Westchester County.
These numbers do not include about 30,000 customers in flood-ravaged areas of Brooklyn, Queens and Staten Island. Those customers cannot get electrical service until their own internal equipment is repaired, tested and certified by an electrician as ready for service.
The company is working with the New York City Buildings Department to expedite the restoration of these customers. For information, click here: http://www.coned.com/es/Energy-Services-Flyer.pdf.
Sandy caused five times as many outages as the next largest storm in Con Edison history, Hurricane Irene, which hit in August 2011. The company has gone through a year's worth of some materials since Hurricane Sandy struck. Con Edison and thousands of mutual aid and contractor personnel replaced 60 miles of electric cable and responded to tens of thousands of locations.
Customers can use their mobile devices, as well as computers, to report power interruptions or service problems at www.conEd.com. They also may call 1-800-75-CONED (1-800-752-6633).
The company is working closely with the New York City Office of Emergency Management, the Westchester Office of Emergency Services and other emergency officials to monitor and respond to the effects of Hurricane Sandy and the Nor'easter.