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Con Edison Media Relations
November 5, 2012
11:00 p.m.



Monitoring New Storm Headed to New York

NEW YORK – Con Edison crews, working around the clock, have restored electric service to more than 846,000 customers, or nearly 87 percent of all those who lost their power from Hurricane Sandy's fury.

As of 10 p.m. today, Con Edison said approximately 127,000 customers were without electricity, out of an estimated 960,000 affected. That includes approximately 2,000 out in Manhattan, 28,000 in Queens, 22,000 in Brooklyn, 13,000 in Staten Island, and 6,000 in the Bronx.

In Westchester County, the company reported 56,000 customers out of service, while approximately 170,000 customers have had their service restored.

Con Edison expects to restore the vast majority of those affected by Hurricane Sandy by the weekend.

While Con Edison continues to return electricity to customers since Hurricane Sandy moved out, the company is monitoring the Nor'easter forecast for Wednesday. The expected high winds and heavy rains could delay restorations and may cause additional outages.

Con Edison continues to urge customers in Mid- and Lower Manhattan affected by outages to conserve energy as much as possible while crews work to reinforce the underground electric system.

The company says customers can help by refraining from using non-essential appliances, such as washers and dryers. The company also is in contact with building owners to encourage limiting use of certain elevator banks or other equipment.

More than 2,500 utility workers from as far away as California are working in New York City and Westchester County to assist in restoration efforts. More than 500 additional outside utility workers are scheduled to arrive in New York on Tuesday. Since Friday, Con Edison has built two new base camps in FDR State Park in Yorktown Heights and at the Queens Hall of Science to host the out-of-town crews. Con Edison has camps and staging areas at Rye Playland, Westchester County, Citifield in Queens, and at Miller Field in Staten Island's Great Kills Park.

The safety of customers and workers is Con Edison's No. 1 priority. Crews have been responding to more than 100,000 downed wires in New York City and Westchester County. The company is working closely with emergency services personnel to open blocked roads and streets.

Customers can report downed power lines, outages, and check service restoration status by computer or mobile device at They also can call 1-800-75-CONED (1-800-752-6633). When reporting an outage, it is helpful if customers have their Con Edison account number available, if possible, and report whether their neighbors also have lost power. Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.

The company is advising its customers to pay close attention to reports from city and municipal officials. Important information will be posted on the company's website,

For instructions on how to report an outage, click here:

Con Edison offers the following safety tips:

  • Never operate a portable electric generator indoors or in an attached garage. Be sure to place the generator outside where exhaust fumes will not enter into enclosed spaces. Only operate a generator outdoors in a well-ventilated, dry area, away from air intakes to the home. The generator should be protected from direct exposure to rain and snow.
  • Use extreme caution before going into a flooded basement. Know whether there are electrified services or unsanitary conditions and wear high rubber boots. Also, know how deep the water is and probe it with a wooden stick, if necessary, to gauge the depth. Keep children out of basements where there is water.
  • If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move or touch them with any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you're in it, stay inside the vehicle and wait for emergency personnel.
The company is in constant communication with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services and company personnel are working closely with city and municipal emergency officials.


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