Con Edison Media Relations
October 30, 2012
TRANSMISSION PROBLEMS FROM HURRICANE SANDY
AFFECT 160,000 CUSTOMERS IN BROOKLYN, STATEN ISLAND
NEW YORK – Problems on high voltage systems supplying power to southern Brooklyn and central portions of Staten Island required the company to cut electrical power. Hurricane Sandy and its aftermath triggered the problems spanning two boroughs.
These areas include approximately 160,000 customers.
Neighborhoods affected include Gerritsen Beach, Marine Park, Midwood, East Flatbush and Flatbush in Brooklyn, and Tottenville, Annadale, Eltingville, Great Kills, Dongan Hills, and Westerleigh on Staten Island.
The company also has reduced voltage by 8 percent to customers in the Ocean Parkway, Flatbush, Bay Ridge, Windsor Terrace, Kensington, Borough Park, Dyker Heights and Bensonhurst areas.
Company crews are working now to repair the problem. Con Edison has asked customers in the affected area to turn off all electrical appliances to avoid potential damage to the appliances when power is restored. Con Edison regrets the inconvenience to customers.
Customers can report outages and check service restoration status by computer or mobile device at www.conEd.com. They can also call 1-800-75-CONED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power. Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.
The equipment problems in Brooklyn and Staten Island have no effect on the rest of the Con Edison system. Con Edison will provide updates to affected customers both directly and through the media as the situation warrants. The company is in constant communication with the New York City Office of Emergency Management.