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Con Edison Media Relations
October 30, 2012
1:30 a.m.

WORST STORM DAMAGE EVER RIPS CON EDISON EQUIPMENT

NEW YORK – More than 650,000 customers in New York City and Westchester County lost electrical power due to Hurricane Sandy, Con Edison said early today.

"This is the largest storm-related outage in our history," said Con Edison Senior Vice President for Electric Operations John Miksad. The previous record was more than 200,000 customers affected by Hurricane Irene in 2011.

Miksad cautioned crews must assess damage prior making to repairs, but early today low-lying areas of New York City and Westchester County remained under water.

Challenges include, for example, more than 200 wires down on Staten Island. In Westchester County, more than 180 roads are closed.

Restoring electrical service to underground equipment demands cleaning all components of sea water, drying and testing to make it safe to restore power.

Here are the latest outages as of 1 a.m.Tuesday:

Manhattan: 193,000 customers
Westchester County: 158,000
Queens: 74,000
Brooklyn: 71,000
Staten Island: 76,000
Bronx: 38,000

Safety for customers and Con Edison employees is the company's No. 1 priority.

Con Edison restores lines that will return power to the most customers as quickly as possible, and then moves on to restore small groups and individual customers who are still without power.

To report outages, Customers can report downed power lines, outages, and check service restoration status by computer or mobile device at www.conEd.com. They also can call 1-800-75-CONED (1-800-752-6633). When reporting an outage, it is helpful if customers have their Con Edison account number available, if possible, and report whether their neighbors also have lost power. Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.

The company is advising its customers to pay close attention to reports from city and municipal officials. Con Edison will continue to provide updates through the media as the storm moves closer. Important information will be posted on the company's website, www.conEd.com.

For instructions on how to report an outage, click here: http://bcove.me/6sx1yox5

Con Edison offers the following safety tips:

  • If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move or touch them with any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you're in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, turn off all lights and appliances to prevent overloaded circuits when power is restored.
  • Check to make sure your flashlights and any battery-operated radios are working. Also, make sure you have a supply of extra batteries. Weather updates and news on power outages can be heard on most local radio and television stations.
  • Avoid opening your freezer to see if food is still frozen. Every time you open the door, room-temperature air enters and speeds the thawing process. Most fully loaded freezers will keep food frozen for approximately 36 to 48 hours; half-full freezers will keep food frozen for approximately 24 hours.

The company is in constant communication with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services and company personnel are working closely with city and municipal emergency officials.


 


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