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Con Edison Media Relations
July 26, 2012
9:30 a.m.


NEW YORK – Con Edison is closely monitoring the rain and windstorms approaching the region and preparing to respond to any electrical service outages or other emergencies that occur.

The storms could carry high winds that could knock trees into power lines, transformers and other equipment, causing customers to lose power.

Customers can report power interruptions or service problems as well as view service restoration information online at or on their cell phones and PDAs. They may also call Con Edison at 1-800-75-CONED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Con Edison will continue to provide updates through the media. In addition, important information will also be posted on Con Edison is working closely with city and municipal emergency officials and the company is in constant communication with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services.

In the event that the storms impact our area, Con Edison offers the following safety tips:

  • If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move or touch them with any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you're in it, stay inside the vehicle and wait for emergency personnel.
  • Leave at least one light switch in the on position to alert you when power has been restored.
  • Check to make sure your flashlights and any battery-operated radios are in working order. Also, make sure you have a supply of extra batteries.
  • If you have a power outage, avoid opening your freezer to see if food is still frozen. Every time you open the door, room-temperature air enters and speeds the thawing process. Most fully loaded freezers will keep food frozen for approximately 36 to 48 hours; half-full freezers will keep food frozen for approximately 24 hours.

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