Con Edison Media Relations
June 22, 2012
CON EDISON CREWS WORKING TO RESTORE CUSTOMERS AFFECTED BY HEAT AND STORMS
NEW YORK – Con Edison continues its around-the-clock work to restore service to customers affected by the early-summer heat spell and has crews repairing overhead equipment damaged by this afternoon's storms.
At 4:30 p.m., the company reported about 2,600 customers were without power. About 740 were in Brooklyn and 240 in Queens. In Staten Island, about 550 customers were out of service due to a downed wire. In Westchester County, approximately 930 customers were without power.
The company has reduced voltage in several Brooklyn and Queens neighborhoods while crews make repairs to electrical equipment. The company has contacted customers in these areas and asked them to limit their use of non-essential appliances.
The neighborhoods include:
- Williamsburg, Bedford Stuyvesant, Bushwick and Greenpoint.
- Flatbush, Prospect Lefferts Gardens, Prospect Heights, Canarsie, Flatlands, Mill Basin, Old Mill Basin, Bergen Beach and Georgetown.
- Windsor Terrace, Kensington, Borough Park, Flatbush, Bensonhurst and Dyker Heights.
- Sheepshead Bay, Marine Park, Gerritsen Beach, Midwood, Flatbush and East Flatbush.
- Broad Channel, South Ozone Park, Howard Beach, Lindenwood, Ozone Park, Richmond Hill, Woodhaven and Kew Gardens.
- East New York, Cypress Hills, Highland Park, City Line and Starrett City.
Customers can save energy and reduce their bills by:
- Making sure air conditioner filters are clean for peak efficiency;
- Setting thermostats no lower than 78 degrees. Each degree lower increases cooling costs by 6 percent;
- Closing off the rooms not being used if you have a room air conditioner; if you have central air, block the vents in unused or vacant rooms;
- Turning off lights and other appliances, using a timer to turn them on as necessary;
- Running appliances such as ovens, washing machines, dryers, and dishwashers in the early morning or late at night when it's generally cooler. Another alternative: using a microwave to cook, or a barbecue outside, if possible.
- Accepting Con Edison's offer of a free programmable thermostat if you have central air conditioning. Program the thermostat manually or from the Internet. Turning off your air conditioner when you're not there beats leaving it on all the time, and programming it instead to turn on before you return is a wise way to save on summer electric bills. To learn more about Con Edison's free programmable thermostat, call 1-866-521-8600 or visit www.conEd.com/cool.
Customers can report power interruptions or service problems, view service restoration information and the outage map online at www.conEd.com, as well as on their mobile devices. They also may call 1-800-75-CONED (1-800-752-6633) promptly if they are experiencing any service difficulties. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power. Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.
Con Edison will provide updates to customers both directly and through the media as the situation warrants. The company is in constant communication with the New York City Office of Emergency Management.