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Con Edison Media Relations
June 22, 2012
10:15 a.m.


NEW YORK – Con Edison crews are in the streets working to restore electric service to about 1,700 customers who were without power as of 10:15 a.m. due to the heat that enveloped New York City and Westchester County, and the company continues to ask all customers to use energy wisely.

About 1,400 of the customers without power are in Brooklyn and about 200 are in Queens.

Con Edison is providing a community outreach van at 50th Street between 14th and 15th Avenues in the Borough Park section of Brooklyn. Company representatives are on hand to answer customers' questions.

The company has reduced voltage in several Brooklyn and Queens neighborhoods while crews make repairs to electrical equipment. These neighborhoods include:

  • Flatbush, Prospect Lefferts Gardens, Prospect Heights, Canarsie, Flatlands, Mill Basin, Old Mill Basin, Bergen Beach and Georgetown.
  • Windsor Terrace, Kensington, Borough Park, Flatbush, Bensonhurst and Dyker Heights.
  • Sheepshead Bay, Marine Park, Gerritsen Beach, Midwood, Flatbush and East Flatbush.
  • Broad Channel, South Ozone Park, Howard Beach, Lindenwood, Ozone Park, Richmond Hill, Woodhaven and Kew Gardens.
  • East New York, Cypress Hills, Highland Park, City Line and Starrett City.

The company has contacted customers in these areas and asked them to limit their use of non-essential appliances.

Customers can save energy and reduce their bills by:

  • Making sure air conditioner filters are clean for peak efficiency;
  • Setting thermostats no lower than 78 degrees. Each degree lower increases cooling costs by 6 percent;
  • Closing off the rooms not being used if you have a room air conditioner; if you have central air, block the vents in unused or vacant rooms;
  • Turning off lights and other appliances, using a timer to turn them on as necessary; 
  • Running appliances such as ovens, washing machines, dryers, and dishwashers in the early morning or late at night when it's generally cooler. Another alternative: using a microwave to cook, or a barbecue outside, if possible. 
  • Accepting Con Edison's offer of a free programmable thermostat if you have central air conditioning.  Program the thermostat manually or from the Internet. Turning off your air conditioner when you're not there beats leaving it on all the time, and programming it instead to turn on before you return is a wise way to save on summer electric bills. To learn more about Con Edison's free programmable thermostat, call 1-866-521-8600 or visit

Customers can report power interruptions or service problems, view service restoration information and the outage map online at, as well as on their mobile devices. They also may call 1-800-75-CONED (1-800-752-6633) promptly if they are experiencing any service difficultiesWhen reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power. Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.

Con Edison will provide updates to customers both directly and through the media as the situation warrants. The company is in constant communication with the New York City Office of Emergency Management.

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