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Con Edison Media Relations
June 21, 2012
10:30 a.m.


CON EDISON WORKING TO KEEP POWER FLOWING DURING 2ND DAY OF HIGH HEAT
Reminds Customers to Conserve

NEW YORK – As the high heat continues today, Con Edison urges all customers to use electricity wisely as crews work around the clock to keep the power flowing to 9 million New Yorkers.

Some steps to stay cool include:

  • Making sure air conditioner filters are clean for peak efficiency;
  • Setting thermostats no lower than 78 degrees.  Each degree lower increases cooling costs by 6 percent;
  • Closing off the rooms not being used if you have a room air conditioner; if you have central air, block the vents in unused or vacant rooms;
  • Turning off lights and other appliances, using a timer to turn them on as necessary; 
  • Running appliances such as ovens, washing machines, dryers, and dishwashers in the early morning or late at night when it's generally cooler. Another alternative: using a microwave to cook, or a barbecue outside, if possible. 
  • Accepting Con Edison's offer of a free programmable thermostat if you have central air conditioning.  Program the thermostat manually or from the Internet. Turning off your air conditioner when you're not there beats leaving it on all the time, and programming it instead to turn on before you return is a wise way to save on summer electric bills. To learn more about Con Edison's free programmable thermostat, call 1-866-521-8600 or visit www.conEd.com/cool.

The company has reduced voltage by 5 percent in some neighborhoods in Queens and Brooklyn due to problems on electrical equipment and has asked customers to curtail their use of non-essential appliances in the following areas:

  • Douglaston Manor, Douglaston, Little Neck, Bayside, Bay Terrace, Auburndale, College Point, Beechurst, Whitestone, Linden Hill, Murray Hill, and Queensborough Hill.
  • Broad Channel, South Ozone Park, Howard Beach, Lindenwood, Ozone Park, Richmond Hill, Woodhaven and Kew Gardens.
  • East New York, Cypress Hills, Highland Park, City Line and Starrett City.
  • Sheepshead Bay, Marine Park, Gerritsen Beach, Midwood, Flatbush, and East Flatbush.
  • Glen Oaks, Floral Park, Bellerose, Queens Village, Bellaire, Holliswood, Hollis, St. Albans, Cambria Heights, Laurelton, Springfield Gardens, Jamaica, South Jamaica, Jamaica Hills, Glendale, Forest Hills, Forest Hills Gardens, and Middle Village.

The voltage reductions were done as a precaution to protect equipment and maintain service as crews work to repair the problems. Con Edison has asked customers in these areas not to use appliances such as washers, dryers, air conditioners and other energy-intensive equipment, and to turn off lights and televisions when not needed until the equipment problems are resolved.

Customers can report power interruptions or service problems, view service restoration information and the outage map online at www.conEd.com, as well as on their mobile devices. They also may call 1-800-75-CONED (1-800-752-6633) promptly if they are experiencing any service difficulties. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power. Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.

The equipment problems in these neighborhoods have no effect on the rest of the Con Edison system. Con Edison will provide updates to affected customers both directly and through the media as the situation warrants. The company is in constant communication with the New York City Office of Emergency Management.


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