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Con Edison Media Relations
For Immediate Release: November 2, 2011
8:30 a.m.

Morning Update


86 Percent of Customers in County Restored

NEW YORK – Con Edison crews worked through the night last night to repair power lines and other equipment damaged by the late-October storm.

The restoration effort is focusing on Westchester County – the section of the service area that was hit most severely. Con Edison is on target to meet its goal of restoring the vast majority of Westchester customers who were affected by late tonight. Of approximately 100,000 customers affected in the county, the company has restored service to about 86,000, or 86 percent.  As of 8:30 a.m. today, approximately 14,000 were without power.

Con Edison crews have been assisted by contractors and mutual aid crews from upstate New York and Long Island, as well as crews that have come from as far away as Tennessee, the Carolinas, Virginia, Maryland and Pennsylvania.

Crews give priority to restoring service lines that will provide power to the most customers as quickly as possible, then move on to restore smaller groups and individual customers who are without power.

Safety remains the first priority of Con Edison, its contractors, and mutual aid utility crews. As a reminder, Con Edison is reiterating the following safety tips:

  • Be alert for downed power lines. Be mindful that downed wires can be hidden from view by snow, tree limbs, leaves, or water.
  • If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move them or touch them with any object.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you are in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • For more storm tips and preparation, go to

Customers can use their mobile devices, as well as computers, to report downed power lines, outages and check service restoration status online at They also may call Con Edison at 1-800-75-CONED (1-800-752-6633). When reporting an outage, have your Con Edison account number available, if possible, and report whether your neighbors have also lost power.

The company is in close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services.  


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