Consolidated Edison Company of New York newsroom header image


Translate the page


Share |

Con Edison Media Relations
For Immediate Release: November 1, 2011
8:40 a.m.

Morning Update


75 Percent of Customers Restored

NEW YORK – Con Edison crews have been making steady progress restoring power to thousands of customers who lost electric service during the weekend Fall snowstorm, working carefully around downed tree limbs and power lines along miles of roadways in Westchester County and sections of New York City.

As of 8 a.m. today, the company had restored approximately 100,000 – or more than 75 percent – of the approximately 129,000 customers who experienced service interruptions since the storm began Saturday afternoon.

Approximately 30,000 remain without electric service in Westchester County. The county’s hardest-hit communities include Yonkers, Cortlandt, Greenburgh, New Castle, North Castle, Mount Pleasant and Yorktown.

Over 1,000 Con Edison field personnel, contractors and mutual aid utility workers were involved in the massive effort to restore residents and businesses in the county. The company expects to have the vast majority of those customers back in service late Wednesday night.

Crews give priority to restoring service lines that will provide power to the most customers as quickly as possible, then move on to restore smaller groups and individual customers who are without power.

Con Edison offers the following safety tips:

  • Be alert for downed power lines. Be mindful that downed wires can be hidden from view by snow, tree limbs, leaves, or water.
  • If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move them or touch them with any object.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you are in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • For more storm tips and preparation, go to

Customers can use their mobile devices, as well as computers, to report downed power lines, outages and check service restoration status online at They also may call Con Edison at 1-800-75-CONED (1-800-752-6633). When reporting an outage, have your Con Edison account number available, if possible, and report whether your neighbors have also lost power.

The company is in close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services.


contact us   |   search   |   careers   |   site map   |   consolidated edison, inc.   |   privacy policy