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Con Edison Media Relations
For Immediate Release: October 31, 2011
5:00 p.m.


Almost 59 Percent of Customers Restored

NEW YORK – Con Edison crews continue restoring service to customers affected by the weekend snowstorm that hit the region. The company is urging extra caution for trick-or-treaters and their parents tonight: Downed wires are dangerous; be sure to avoid them.

The company has restored power to approximately 76,000 – or almost 59 percent – of the approximately 129,000 customers who experienced service interruptions since the storm began Saturday afternoon.

Almost 52,000 remain without electric service in Westchester County. The county’s hardest-hit communities include Yonkers, Cortlandt, Greenburgh, New Castle, North Castle, Mount Pleasant and Yorktown.

More than 1,000 field personnel, including Con Edison employees, contractors and mutual aid crews, are working on restoring service amid downed trees and branches draped over electric and other utility wires. Crews are using the utmost care during restoration efforts, with public and worker safety the first priority. In some instances, safe restoration requires additional customers to be taken out of service temporarily before they and others are safely restored.

The vast majority of Westchester County customers will be restored by late Wednesday. Less than 1,000 customers remain out in the Bronx.

Crews give priority to restoring service lines that will provide power to the most customers as quickly as possible, then move on to restore smaller groups and individual customers who are without power.

Con Edison offers the following safety tips:

  • Be alert for downed power lines. Be mindful that downed wires can be hidden from view by snow, tree limbs, leaves, or water.
  • If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move them or touch them with any object.
  • Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you are in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • For more storm tips and preparation, go to

Customers can use their mobile devices, as well as computers, to report downed power lines, outages and check service restoration status online at They also may call Con Edison at 1-800-75-CONED (1-800-752-6633). When reporting an outage, have your Con Edison account number available, if possible, and report whether your neighbors have also lost power.

The company is in close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services.


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