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Con Edison Media Relations
For Immediate Release: September 1, 2011
5:25 p.m.



NEW YORK – Con Edison crews, joined by hundreds of other utility workers from around the country, continued today to work on restoring the remaining customers impacted by Hurricane Irene in Westchester County and New York City.

The company has focused on restoring service lines that will provide power to the most customers as quickly as possible. The remaining customer outages involve repairing smaller groups and individual customers.

Con Edison is on pace to have nearly all its Westchester County customers back in service by late tonight. About 3,800 of the 93,000 customers in Westchester originally affected remain without power. The company has restored about 184,000 of the 187,800 customers (or about 98%) in Westchester County and New York City who lost power as a result of the storm.

Hurricane Irene’s fierce winds knocked trees into power lines, poles and transformers, causing more power outages in Con Edison’s service area than any other storm in history. The previous high was 173,000 customer outages from a March 2010 nor’easter. Con Edison updates outage numbers every 15 minutes on

The company is receiving assistance from utility crews from various states, including Louisiana, Texas, Colorado, Kansas, Mississippi, Michigan, Illinois and Wisconsin.

Customers can use their mobile devices, as well as computers, to report power interruptions or service problems at They also may call Con Edison at 1-800-75-CONED (1-800-752-6633).

The company is working closely with the New York City Office of Emergency Management, the Westchester Office of Emergency Services and other emergency officials to monitor and respond to the effects of Hurricane Irene.


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