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Con Edison Media Relations
For Immediate Release: August 30, 2011
5:45 p.m.



NEW YORK – Con Edison crews, working with hundreds of additional overhead power line workers from around the country, have restored electric service to 83 percent of the company’s customers affected by Hurricane Irene. 

Nearly all New York City customer restorations are expected to be completed late tonight, and nearly all Westchester County customers are expected back in service by late Thursday night. 

Communities in Westchester hit hardest by Hurricane Irene were New Castle, North Castle, Yorktown and Cortlandt, which have about 10,000 of the 26,000 customer outages in the county as of 5:30 p.m. today.

Approximately 155,400 of the 187,800 customers in New York City and Westchester County who lost power as a result of the storm have been restored to service.  Hurricane Irene inflicted the most power outages ever by a storm in Con Edison’s service area.  The previous high was 173,000 customer outages from a March 2010 nor’easter.  Con Edison updates outage numbers every 15 minutes on

Con Edison has already replaced over 92,700 feet of electric cable and numerous poles and transformers. The company is receiving assistance from utility crews here from various states, including Texas, Colorado, Kansas, Mississippi, Michigan, Illinois and Wisconsin.

Con Edison is reminding customers of important safety messages:

  • Treat all downed wires as if they are live. 
  • Avoid standing water or puddles, which may hide downed wires.  
  • Report all downed wires to Con Edison and local police departments immediately.

Customers can use their mobile devices, as well as computers, to report power interruptions or service problems They also may call Con Edison at 1-800-75-CONED (1-800-752-6633).

The company is working closely with the New York City Office of Emergency Management, The Westchester Office of Emergency Services, and other emergency officials to monitor and respond to the effects of Hurricane Irene.

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