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Con Edison Media Relations
For Immediate Release: August 29, 2011
3:45 p.m.



NEW YORK – Con Edison crews continue restoring thousands of customers impacted by Hurricane Irene. Approximately 109,000 (or 58%) of the 187,800 customers impacted by the storm have been restored to service. For the latest outage numbers updated every 15 minutes, please go to

Con Edison crews focused on reconnecting customers in the largest outage areas to bring as many people back online as quickly as possible. Most New York City customers are expected to be restored late Tuesday and most customers in Westchester County will have their power back by late Thursday.

Flooded roads, inundated manholes, and littered and twisted tree limbs, trunks, and downed wires are hindering restoration efforts. Crews from utilities as far away as Texas, Colorado, and Kansas are assisting Con Edison in the restoration process, including: 870 line workers, 400 tree trimmers and 200 damage assessors.

Con Edison also distributed 80,000 pounds of dry ice in the last 24 hours.

Pools of floodwater can hide the perils of a live electric wire, and as electric repair crews move quickly to repair damage, they are reiterating important safety messages to customers:

  • Treat all downed wires as if they are live.
  • Avoid standing water or puddles: there could be downed wires in them hidden from view.
  • Report all downed wires to Con Edison and local police departments immediately.

Customers can use their mobile devices, as well as computers, to report power interruptions or service problems They also may call Con Edison at 1-800-75-CONED (1-800-752-6633).

The company is working closely with the New York City Office of Emergency Management and The Westchester Office of Emergency Services other emergency officials to monitor and respond to the effects of Hurricane Irene.

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