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Con Edison Media Relations
For Immediate Release: August 29, 2011
7:00 a.m.



NEW YORK – As New Yorkers say good riddance to the hurricane that shuttered the transit system and brought the city to a virtual halt, over 106,000 of the utility’s 3.2 million customers remain out of service.

Con Edison crews spent most of Sunday assessing the damage and prioritizing work, even as they and crews from as far away as Texas, Colorado and Kansas managed to restore 81,900 customers as of early this morning.  Con Edison said 187,900 customers lost power as a result of Irene.

Flooded roads, inundated manholes, and littered and twisted tree limbs, trunks, and downed wires await utility workers, to whom one paramount word prevails: Safety.

Pools of floodwater can hide the perils of a live electric wire, and as electric repair crews move quickly to repair damage, they are reiterating important safety messages to customers:

  • Treat all downed wires as if they are live. 
  • Avoid standing water or puddles: there could be downed wires in them hidden from view.
  • Report all downed wires to Con Edison and local police departments immediately.

Con Edison is reconnecting electricity starting with larger groups in each part of its service area in order to bring as many people back online as quickly as possible. Current estimates are that it will be 11:59 p.m. Tuesday before customers in New York City are restored, and just before midnight on Thursday before restorations are completed in Westchester County. 

For the latest outage numbers, please visit the company’s outage map which is updated every 15 minutes:
Customers can use their mobile devices, as well as computers, to report power interruptions or service problems. They also may call Con Edison at 1-800-75-CONED (1-800-752-6633) or at

The company is working closely with the New York City Office of Emergency Management and The Westchester Office of Emergency Services other emergency officials to monitor and respond to the effects of Hurricane Irene.

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