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Con Edison Media Relations
For Immediate Release: August 28, 2011
6:30 p.m.

Hurricane Irene Update


NEW YORK – Con Edison has restored electrical service to approximately 39,000 customers in New York City and Westchester County after Hurricane Irene’s severe winds toppled trees, poles and cables.

Customers without service due to Hurricane Irene peaked around 1 p.m. today with 121,000 customers out in all five boroughs and Westchester County. 

Safe restoration is the company’s priority.  Con Edison expects to restore most New York City customers by late Tuesday evening and the majority of Westchester customers by late Thursday.  For the latest outage numbers, please visit the company’s outage map which is updated every 15 minutes:

Con Edison employees are being helped by mutual aid crews from across the country: 870 line workers, 400 tree trimmers and 200 damage assessors.
Customers can use their mobile devices, as well as computers, to report power interruptions or service problems. They also may call Con Edison at 1-800-75-CONED
(1-800-752-6633) or at

The company is working closely with the New York City Office of Emergency Management and The Westchester Office of Emergency Services other emergency officials to monitor and respond to the effects of Hurricane Irene.

Con Edison offers the following safety tips:

  • Treat all downed wires as if they are live. 
  • Avoid standing water or puddles: there could be downed wires in them hidden from view.
  • Report all downed wires to Con Edison and local police department immediately.

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