Con Edison Media Relations
For Immediate Release: December 28, 2010
NEARLY ALL RESTORED IN WESTCHESTER, QUEENS
NEW YORK – Con Edison crews, coping with gusting winds and mountains of snow, logged another night on the job restoring power to nearly all customers walloped by Sunday's blizzard.
Approximately 10,000 customers in Westchester County and New York City lost electrical service due to storm and tree damage. Repairs will continue today and tonight to restore the remaining approximately 500 customers. Many of the remaining outages involve downed power lines serving only one customer.
Con Edison has additional customer service representatives in its call centers to answer customers' questions. Any customers without service should not assume the company is aware of their outage. Con Edison urges any customers who are without power, but who have not reported a loss of service, to make sure they contact the company. They can report power interruptions or service problems, as well as view service restoration information online at www.conEd.com, and on their cell phones and PDAs. They can also call the company at 1-800-75CONED (1-800-752-6633).
When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.
Safety is Con Edison's No. 1 priority for customers and employees. Treat all downed wires down as if they are live and dangerous. Be careful of power lines that may be hidden under snow, tree branches or other debris.
Con Edison is in contact with local and municipal officials, as well as the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response.
For more storm tips, go to www.conEd.com.