Con Edison Media Relations
For Immediate Release: December 26, 2010
CON EDISON READY FOR
DAY-AFTER WHITE CHRISTMAS
NEW YORK – Con Edison crews are geared up for the major holiday blizzard forecast for the metropolitan area today and tomorrow. The company is preparing crews and extra personnel to respond quickly and efficiently in the event of any power outages.
Expected high winds and heavy snow could drive trees into power lines and knock out electricity. Con Edison will have additional customer service representatives, electrical and construction crews, along with tree-clearing crews working around the clock to respond to customers and power outages that may occur.
Customers can report power interruptions or service problems as well as view service restoration information online at www.conEd.com and on their cell phones and PDAs. Customers may also call Con Edison to report any outages at 1-800-75-CONED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.
In the event of severe outages, primary distribution feeders will be restored first, with the highest priority given to lines that supply the most customers out of service. Next, the crews will restore secondary facilities, such as transformers and secondary cables, again with highest priority given to lines supplying the most customers out of service. Individual services, lines serving a single home, will be restored as crews become available.
Con Edison offers the following tips to prepare for a storm:
- If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move or touch them with any object. Be mindful that downed wires can be hidden from view by snow and tree limbs. Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
- If your power goes out, turn off all lights and appliances to prevent overloaded circuits when power is restored. Leave at least one light switch in the on position to alert you when power has been restored.
- Check to make sure your flashlights and any battery-operated radios or televisions are in working order. Use candles and oil lamps with care. Also, make sure you have a supply of extra batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.
- Avoid opening your freezer to see if food is still frozen. Every time you open the door, room-temperature air enters and speeds the thawing process. Most fully loaded freezers will keep food frozen for approximately 36 to 48 hours; half-full freezers will keep food frozen for approximately 24 hours.
The company will maintain close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response as necessary.