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Con Edison Media Relations
For Immediate Release: September 19, 2010
7:00 a.m.

Dry Ice Distribution at 1 Queens Location Today

NEW YORK – Con Edison is in the last day of a successful campaign to put customers back in lights following last Thursday's devastating storm.

The company has restored power to 43,000 of the 45,000 customers who were affected by a fast-moving storm that packed a pair of tornadoes and pelting rain. Con Edison is confident that it will meet its goal of restoring all the affected customers by late tonight.

The storm, which the National Weather Service says carried winds up to 125 miles per hour, caused most of its destruction in Queens. The winds yanked trees out of the ground and sent them tumbling into power lines, poles and other equipment. The damage was particularly severe in Bayside, Flushing, Jamaica, Maspeth, Middle Village, and Rego Park.

Con Edison sent hundreds of crews into neighborhoods to restore customers. Utility workers from Boston, Albany, Connecticut, Long Island and other areas are helping workers from Con Edison and its affiliate, Orange & Rockland Utilities Inc.

At 7 a.m., the crews were working to restore the approximately 2,000 customers in Queens who were still out of power. The company will have 210 crews in the streets today.

The company will continue to distribute dry ice to customers today. The distribution will take place from 8 a.m. to 6 p.m. at Crocheron Park at 215th Place and 33rd Road in Bayside. There will be a customer service van and personnel at the location to answer questions.

Instructions for the safe handling and disposal of dry ice are printed on the bags. Dry ice is frozen carbon dioxide and should be used only in well-ventilated areas. Keep children and pets safely away.

Customers are urged to call Con Edison immediately to report any outages at 1-800-75-CONED (1-800-752-6633). Customers can also report power interruptions or service problems as well as view service restoration information online at and on their cell phones and PDAs. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

In the event of severe outages, primary distribution feeders are restored first, with the highest priority given to lines that supply the most customers out of service. Next, the crews restore secondary facilities, such as transformers and secondary cables, again with highest priority given to lines supplying the most customers out of service. Individual services, lines serving a single home, will be restored as crews become available.

Con Edison puts the safety of the public and its own employees above everything else during a restoration campaign. The company offers the following safety tips:

  • If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move or touch them with any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or water. Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you're in it, stay inside the vehicle and wait for emergency personnel.
  •  If your power goes out, turn off all lights and appliances to prevent overloaded circuits when power is restored. Leave at least one light switch in the on position to alert you when power has been restored.
  • Check to make sure your flashlights and any battery-operated radios or televisions are in working order. Use candles and oil lamps with care. Also, make sure you have a supply of extra batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.
  • Avoid opening your freezer to see if food is still frozen. Every time you open the door, room-temperature air enters and speeds the thawing process. Most fully loaded freezers will keep food frozen for approximately 36 to 48 hours; half-full freezers will keep food frozen for approximately 24 hours.

The company is maintaining close contact with the New York City Office of Emergency Management and other city agencies to coordinate storm response as necessary.

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