Con Edison Media Relations
DRY ICE AVAILABLE AT CUSTOMER SERVICE VAN IN BROOKLYN
NEW YORK — As repairs to company electrical equipment continue in Brooklyn, Con Edison has set up a customer outreach van and will have dry ice available beginning at 7 a.m. today. Customer care representatives will be available to answer any concerns or questions.
The customer service van is located at Manhattan Avenue and Metropolitan Avenue in Williamsburg. For residents picking up dry ice, instructions for safe handling and disposal are printed on the paper bag containing the ice. Dry ice is frozen carbon dioxide and should be used only in well-ventilated areas. Keep children and pets safely away.
Customers are urged to call Con Edison immediately to report any outages at 1-800-75-CONED (1-800-752-6633). Customers can also report power interruptions or service problems, as well as view service restoration information online at www.conEd.com, and on their cell phones and PDAs. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.
Customers who have already reported their outage need not call Con Edison again. They will be called by Con Edison when their estimated restoration time has been established.