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Con Edison Media Relations
For Immediate Release: March 18, 2010
5:00 p.m.

Evening Update

More Than 168,000 Customers Back


NEW YORK — Con Edison predicts it is one day from completing the restoration of 173,000 electrical customers who were knocked out of service by last weekend’s devastating rain and windstorm.

The company has restored more than 168,000 customers and expects to have the remaining 4,500 back in service by Friday night. All of those customers are in Westchester County, the part of the Con Edison service territory that was hit the hardest.

The company completed all storm-related restorations in Staten Island today. All Brooklyn, Queens and Bronx customers affected by the storm were restored earlier in the week.

Thousands of company support personnel are continuing to work around the clock to help the crews that are addressing the most destructive rain and windstorm to hit New York City and Westchester in decades.

Con Edison is getting help from utility crews from Michigan, Ohio, Georgia, Pennsylvania, North Carolina, Kentucky and Massachusetts. In all, more than 700 crews are on the streets, placing customers back in service.

The company expressed its deepest appreciation for its customers’ patience and perseverance during the outage. 

Con Edison will continue to distribute dry ice Friday from 10 a.m. to 8 p.m. in three locations:

  • Opposite New Rochelle City Hall, 90 Beaufort Place, New Rochelle (also customer van)
  • Empire City (Yonkers Raceway), Yonkers (also customer van)
  • Saxon Woods Park, 1800 Mamaroneck Avenue, White Plains (also customer van)

Customer care representatives will be at each location to answer questions.

Customers experiencing any new outages are urged to call Con Edison immediately at 1-800-75-CONED (1-800-752-6633). Customers also can report power interruptions and service problems at, or on their cell phones or PDAs. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Con Edison reminds everyone of the following tips to stay safe, whether during or after a storm:

  • If you see downed electrical wires, do not go near them.  Treat all downed wires as if they are live.  Never attempt to move or touch them with any object.  Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.  Report all downed wires to Con Edison and your local police department immediately.  If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, turn off all lights and appliances to prevent overloaded circuits when power is restored. Leave at least one light switch in the on position to alert you once power is restored.
  • Check to make sure your flashlights and any battery-operated radios or televisions are in working order. Use candles and oil lamps with care. Also, be sure to have an extra supply of batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.

The company continues to remain in close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response as needed.

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