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Con Edison Media Relations
For Immediate Release: March 18, 2010
8:00 a.m.

Morning Update

165,500 Customers Back


NEW YORK — With restoration efforts entering a fifth day since the violent weekend storm, hundreds of power line crews and thousands of Con Edison employees are still working around the clock to restore the last of the 173,000 customers that lost electricity.

As of 8 a.m. today, approximately 7,500 remained out in Westchester (more than 90 percent restored). In Staten Island fewer than 80 customers were out of service.

The company expects to have all storm-related outages restored in Staten Island today, and in Westchester by Friday. All Brooklyn, Queens, and Bronx customers affected by the storm have been restored.

Thousands of company support personnel are continuing to work around the clock to help the crews that are addressing the most destructive rain and windstorm to hit New York City and Westchester in decades.

Restoration crews are expected to swell to more than 700 today as out-of-state utility  crews from Michigan, Ohio, Georgia, Pennsylvania, North Carolina, Kentucky and Massachusetts assist Con Edison’s crews. 

Con Edison’s dry ice distribution will continue today at three locations in Westchester, starting at 10 am, and continuing until 8 p.m.

Customers experiencing any new outages are urged to call Con Edison immediately at 1-800-75-CONED (1-800-752-6633). Customers also can report power interruptions and service problems at, or on their cell phones or PDAs. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Con Edison reminds everyone of the following tips to stay safe, whether during or after a storm:

  • If you see downed electrical wires, do not go near them.  Treat all downed wires as if they are live.  Never attempt to move or touch them with any object.  Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.  Report all downed wires to Con Edison and your local police department immediately.  If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, turn off all lights and appliances to prevent overloaded circuits when power is restored. Leave at least one light switch in the on position to alert you once power is restored.
  • Check to make sure your flashlights and any battery-operated radios or televisions are in working order. Use candles and oil lamps with care. Also, be sure to have an extra supply of batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.

The company continues to remain in close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response as needed.

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