Con Edison Media Relations
CON EDISON RESTORATIONS CONTINUE: MORE THAN HALF RESTORED
NEW YORK -- Con Edison crews have restored power to more than half of the customers affected by the powerful storm that knocked trees and limbs into power lines throughout New York City and Westchester County. More than 173,000 customers were affected by the storm, far exceeding the number of outages caused by Hurricane Gloria in 1985, when 110,515 customers lost power.
As of 8 a.m. today, the company had restored power to approximately 87,000 customers. Approximately 86,000 customers remained without power: 64,500 in Westchester County, 14,000 in Staten Island, 3,500 in the Bronx, 2,900 in Queens and 1,170 in Brooklyn.
Con Edison expects restoration to last throughout the week. The company has been securing mutual aid from utilities in several states, including Ohio, Pennsylvania, Georgia and Massachusetts.
Con Edison has approximately 362 restoration crews now in the field, in addition to other field support personnel clearing roads and trees. The number of restoration crews is expected to grow to 425 by Wednesday as the out-of-state crews arrive.
Con Edison has additional customer service representatives, electrical and construction crews, along with tree-clearing crews working around the clock to respond to customers and power outages that may occur.
Customers are urged to call Con Edison immediately to report any outages at 1-800-75-CONED (1-800-752-6633). Customers can also report power interruptions or service problems at www.conEd.com and on their cell phones and PDAs. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.
Customers who have already reported their outage need not call Con Edison again. They will be called by Con Edison when their estimated restoration time has been established.
In the event of severe outages, primary distribution feeders are restored first, with the highest priority given to lines that supply the most customers out of service. Next, the crews restore secondary facilities, such as transformers and secondary cables, again with highest priority given to lines supplying the most customers out of service. Individual services, lines serving a single home, will be restored as crews become available.
Con Edison offers the following tips to prepare for a storm:
The company is maintaining close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response as necessary.
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