Con Edison Media Relations
CON EDISON WORKING TO RESTORE CUSTOMERS AFFECTED BY WIND & RAIN STORM
NEW YORK -- Con Edison crews are working around the clock and against treacherous conditions to address downed wires and road closures as well as to restore power to customers affected by the powerful, slow-moving wind and rain storm that continues to pound the region.
The company will get mutual aid from utilities in several states, including Ohio, Pennsylvania and Massachusetts, starting today. The company also expects that it will be in a better position to assess and repair damage once the storm conditions become less severe. To date, the strong winds have made it unsafe in many instances for Con Edison workers to go up in bucket trucks, and felled trees have made many roads impassable.
Even with the efforts by Con Edison and the utilities providing mutual aid, the total restoration effort will continue through the week.
About 167,000 customers have been affected by the storm in the Con Edison service area in New York City and Westchester County. Currently, 138,000 are without power. Of that number, 72,000 are in Westchester County, 32,000 on Staten Island, and a total of 34,000 in Brooklyn, Queens and the Bronx. The company has restored power to about 29,000 customers in its service territory.
Fierce winds and heavy rain have driven trees into power lines and knocked out electricity. Winds remain strong and further tree damage and outages are possible.
Customers are urged to call Con Edison immediately to report any outages at 1-800-75-CONED (1-800-752-6633). Customers can also report power interruptions or service problems as well as view service restoration information online at www.conEd.com and on their cell phones and PDAs. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.
In the event of severe outages, primary distribution feeders are restored first, with the highest priority given to lines that supply the most customers out of service. Next, the crews restore secondary facilities, such as transformers and secondary cables, again with highest priority given to lines supplying the most customers out of service. Individual services, lines serving a single home, will be restored as crews become available.
Con Edison offers the following tips to prepare for a storm:
The company is maintaining close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response as necessary.
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