Con Edison Media Relations
CON EDISON WORKING TO RESTORE CUSTOMERS AFFECTED BY WIND & RAIN STORM
NEW YORK -- Con Edison crews are working to restore power to customers throughout its service area who have been affected by the heavy wind and rain storm that struck the area Friday and intensified on Saturday.
As of 6 p.m., about 50,000 customers were without power. Of those, about 18,000 were on Staten Island. The company reports more than 23,000 customers without power in Westchester County.
The company prepared crews and extra personnel to respond quickly and efficiently in anticipation of the storm.
Fierce winds and heavy rain have driven trees into power lines and knocked out electricity. The company expects the wind and rain to continue through the night, causing more tree damage and outages. As the rain continues, extensive flooding could damage underground electrical equipment in low-lying areas, which could also cause customers to lose power.
Con Edison has additional customer service representatives, electrical and construction crews, along with tree-clearing crews working around the clock to respond to customers and power outages that may occur.
Customers are urged to call Con Edison immediately to report any outages at 1-800-75-CONED (1-800-752-6633). Customers can also report power interruptions or service problems as well as view service restoration information online at www.conEd.com and on their cell phones and PDAs. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.
In the event of severe outages, primary distribution feeders are restored first, with the highest priority given to lines that supply the most customers out of service. Next, the crews restore secondary facilities, such as transformers and secondary cables, again with highest priority given to lines supplying the most customers out of service. Individual services, lines serving a single home, will be restored as crews become available.
Con Edison offers the following tips to prepare for a storm:
The company will maintain close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response as necessary.
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