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News

Con Edison Media Relations
For Immediate Release: February 28, 2010
8:45 p.m.

EVENING UPDATE: WESTCHESTER POWER RESTORATIONS CONTINUE

NEW YORK – Con Edison crews continue working around the clock restoring power to Westchester County customers affected by Friday’s snowstorm.  Of the 50,200 customers with service interrupted by the storm, over 44,000 have now been restored. Approximately 6,000 were without power as of 8 p.m. tonight. Con Edison said that many of the remaining outages involve downed power lines serving only one customer.

Over 300 utility repair crews, including more than 180 crews from utilities as far away as Ohio, are working on the restoration efforts. The western-to-central part of the county was the hardest hit, especially Cortlandt, Croton, Greenburgh, Briarcliff Manor, Yorktown, Mount Pleasant, New Castle, North Castle, Scarsdale and Pleasantville.
 
Con Edison has added additional customer service representatives to its call centers to answer customers’ questions. Con Edison urges any customers who are without power, but who have not reported a loss of service, to make sure they call the company at 1-800-75CONED (1-800-752-6633.  Any customers without service should not assume the company is aware of their outage.

Customers can also report power interruptions or service problems, as well as view service restoration information online at www.conEd.com, and on their cell phones and PDAs.  When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Safety remains an especially important concern. Treat all downed wires down as if they are live and dangerous. Be careful of power lines that may be hidden under snow, tree branches or other debris

Con Edison is in contact with local and municipal officials, as well as the appropriate Office of Emergency Services to keep them apprised of all restoration efforts.

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