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Con Edison Media Relations
For Immediate Release: February 28, 2010
8:45 a.m.

WESTCHESTER OUTAGES NOW BELOW 10,000 Dry Ice Available in Greenburgh, Ossining

NEW YORK – Con Edison said this morning that Westchester outages are now below 10,000, as crews worked throughout the night to restore service to customers.

Of the 50,200 customers with service interrupted by the storm in Westchester, over 40,000 have now been restored. Approximately 9,900 were without power as of 8 a.m. today. Con Edison said that many of the remaining outages involve downed power lines serving only one customer.

Over 300 utility repair crews, including more than 180 crews from utilities as far away as Ohio, are working on the restoration efforts in Westchester County.

Con Edison customer service vans have been set up at two locations: Greenburgh and Ossining.  Dry ice also will be made available at those locations today from 2 p.m. to 6 p.m.  The customer van and dry ice distribution locations are:

  • Greenburgh Town Hall, 177 Hillside Avenue, Town of Greenburgh
  • Arcadian Shopping Center, South Highland Avenue, Ossining

Customer service representatives will be available to address any concerns or answer any questions. For residents picking up dry ice, instructions for safe handling and disposal are printed on the bag containing the ice. Dry ice is frozen carbon dioxide and should be used only in well-ventilated areas. A reminder: children and pets should be kept safely away from dry ice.

The western-to-central part of the county was the hardest hit, especially Cortlandt, Croton, Greenburgh, Briarcliff Manor/Ossining, Yorktown, Mount Pleasant, New Castle, North Castle, Scarsdale and Pleasantville. Con Edison has added additional customer service representatives to its call centers to answer customers’ questions.  

Safety remains an especially important concern. Treat all downed wires down as if they are live and dangerous. Be careful of power lines that may be hidden under snow, tree branches or other debris. Report any downed power lines to 1-800-75-CONED or to 911.

Customers are also urged to call Con Edison immediately to report any new outages at 1-800-75-CONED (1-800-752-6633). Customers can also report power interruptions or service problems, as well as view service restoration information online at, and on their cell phones and PDAs.  When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Con Edison is in contact with local and municipal officials, as well as the appropriate Office of Emergency Services to keep them apprised of all restoration efforts.

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