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Con Edison Media Relations
For Immediate Release: December 21, 2009
10:30 a.m.

POWER AT CUSTOMERS’ FINGERTIPS

Con Edison Launches Mobile Convenience

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NEW YORK -- New Yorkers are always on the go and the No. 1 thing they crave is convenience. To make life easier for Gothamites, Con Edison is launching a new and improved mobile version of the company’s Web site. Armed with their phone, BlackBerry or iPhone, customers can pay their bills, submit a meter reading, or update account information.

Millions of New Yorkers are turning their mobile devices into portable offices, handling business, making transactions and managing bills all while taking a walk, getting coffee, or waiting in line. That is why Con Edison, with its partner Usablenet, developed a mobile version of www.conEd.com.

“Staying connected to our customers is a priority for Con Edison,” said Marilyn Caselli, senior vice president of customer operations. “Visiting our Web site through a mobile device is a fast, efficient, and convenient way to stay connected to your up-to-the-minute account information.”

By entering coned.com into the browser of a mobile device phone, customers are now able to:

  • Pay their bills and view payment history;
  • Submit a meter reading;
  • View instructions on what to do in a gas or electric emergency;
  • Report and check the status of electric service problems; and
  • View and update account information.

Con Edison is a subsidiary of Consolidated Edison, Inc. [NYSE: ED], one of the nation’s largest investor-owned energy companies, with approximately $14 billion in annual revenues and $34 billion in assets.  The utility provides electric, gas and steam service to more than 3 million customers in New York City and Westchester County, New York.  For additional financial, operations and customer service information, visit Con Edison’s Web site at www.conEd.com.

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