Select a Language - Select - Arabic Bulgarian Catalan Chinese (Simplified) Chinese (Traditional) Croatian Czech Danish Dutch Filipino Finnish French German Greek Hebrew Hindi Indonesian Italian Japanese Korean Latvian Lithuanian Norwegian Polish Portuguese Romanian Russian Serbian Slovak Slovenian Spanish Swedish Ukrainian Vietnamese

News

NEW YORK – Con Edison crews are on the scene, assessing damage, and continuing to restore electrical service to homes and businesses affected by Friday evening’s severe thunderstorms, already reconnecting 5,000 customers from a high of approximately 15,000 who had lost power earlier in Mount Vernon, Eastchester, New Rochelle and the northern areas of the Bronx.

The company has called out emergency response units, overhead units, and additional crews from Orange and Rockland Utilities to help with restorations.  They will be working overnight and tomorrow to fully restore service to customers.

The company asks customers to report power interruptions or service problems online at www.conEd.com, or by calling Con Edison’s toll-free customer service number 1-800-75-CON ED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.

Con Edison offers the following safety tips:

• If you see downed electrical wires, do not go near them. Treat all downed wires as if they are live. Never attempt to move or touch them with any object. Be mindful that downed wires can be hidden from view by tree limbs, leaves or water.

• Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.

• When reporting an outage, have your Con Edison account number available, if possible, and report whether your neighbors have also lost power. Leave at least one light switch in the on position to alert you when power has been restored.
  

• Avoid opening your freezer to see if food is still frozen. Every time you open the door, room-temperature air enters and speeds the thawing process. Most fully loaded freezers will keep food frozen for approximately 36 to 48 hours; half-full freezers will keep food frozen for approximately 24 hours.

Con Edison will provide updates to affected customers both directly and through the media as the situation warrants. In addition, important information will also be posted on Outage Manager at the company’s Web site, www.conEd.com. The company is in constant communication with the New York City Office of Emergency Management and or the Westchester County Department of Emergency Services.

#  #  #

contact us   |   search   |   careers   |   site map   |   consolidated edison, inc.   |   privacy policy