NewsCon Edison Media Relations
For Immediate Release: May 18, 2007
CON EDISON CONTINUES RESTORING WESTCHESTER CUSTOMERS
NEW YORK – Approximately 450 crews working around the clock have restored electrical service to more than 29,000 customers who lost power from violent storms that battered Westchester County late Wednesday.
Approximately 800 customers remain without electricity and the company’s goal is to have nearly all of them restored by late tonight. Some customers in the most severely damaged areas may not be restored until Saturday.
Among the hardest-hit areas were the Towns of Cortlandt, New Castle, and Bedford/Mount Kisco; and Villages of Ossining and Croton.
While Con Edison crews worked to restore electrical power to residents in Westchester County, the company distributed approximately 13,000 pounds of dry ice to customers.
The company urges customers to report power interruptions or service problems online at www.conEd.com, or by calling Con Edison’s toll-free customer service number 1-800-75-CON ED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors have also lost power.
When severe outages occur, primary distribution feeders are restored first, with the highest priority given to lines that supply the most customers out of service. Next, the crews will restore secondary equipment, such as transformers and secondary cables, again with highest priority given to lines supplying the most customers out of service. Individual services, lines serving a single home, will be restored as crews become available.
The company offers the following safety tips for its customers:
The company maintains in close contact with the Westchester County Department of Emergency Services to coordinate storm response as necessary.
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