NewsCon Edison Media Relations
For Immediate Release: May 17, 2007
CON EDISON CREWS RESTORE THOUSANDS OF CUSTOMERS IN WESTCHESTER COUNTY
NEW YORK – Con Edison crews worked through the night to restore power to the approximately 30,000 customers in Westchester County affected by Wednesday’s violent storm.
As of 8 a.m. today, approximately 14,000 customers remained without electrical service from the storm.
Among the hardest-hit areas today are the Towns of Cortlandt, New Castle, and Bedford/Mount Kisco; and Villages of Ossining and Croton.
Additional crews assessed damaged, removed downed trees, cleared and replaced damaged wires and additional service representatives worked through the night to respond to customers’ calls.
The company urges customers to report power interruptions or service problems online at www.conEd.com, or by calling Con Edison’s toll-free customer service number 1-800-75-CON ED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors have also lost power.
In the event of severe outages, primary distribution feeders will be restored first, with the highest priority given to lines that supply the most customers out of service. Next, the crews will restore secondary facilities, such as transformers and secondary cables, again with highest priority given to lines supplying the most customers out of service. Individual services, lines serving a single home, will be restored as crews become available.
The company offers the following safety tips for its customers:
The company maintains in close contact with the Westchester County Department of Emergency Services to coordinate storm response as necessary.
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