NewsCon Edison Media Relations
For Immediate Release: April 14, 2007
CON EDISON PREPARING FOR MAJOR STORM
NEW YORK -- Con Edison is preparing crews to respond to the anticipated nor’easter that is expected to hit the New York metropolitan area Sunday and Monday. Hundreds of additional repair crews and call center personnel will be available to respond to any outages and service problems that result from the high winds and heavy rain forecasted for the area.
Strong wind gusts could take their toll on trees, causing them to topple into power lines and result in outages. In addition, extensive flooding from rising levels of seawater can damage underground electrical equipment in low-lying areas, which could cause customers to lose power.
The company urges customers to report power interruptions or service problems on-line at www.conEd.com, or by calling Con Edison’s toll-free customer service number 1-800-75-CON ED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors have also lost power.
In the event of severe outages, primary distribution feeders will be restored first, with the highest priority given to lines that supply the most customers out of service. Next, the crews will restore secondary facilities, such as transformers and secondary cables, again with highest priority given to lines supplying the most customers out of service. Individual services, lines serving a single home, will be restored as crews become available.
Con Edison offers the following tips to prepare for a storm:
The company will maintain close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response as necessary.
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