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Con Edison Media Relations
Contact: Brenda Pérez
Telephone: (212) 460-4111

For Immediate Release: December 5, 2003

Customers: Be Prepared In Case Of Severe Weather

NEW YORK Consolidated Edison Company of New York, Inc. (Con Edison) is preparing for the first snowstorm of the season, which is expected to hit New York City and Westchester County today.

The company is working closely with the National Weather Service, the New York City Office of Emergency Management, and Westchester County's Office of Emergency Services in the event of severe weather conditions in Con Edison's service area.

Con Edison has allocated emergency equipment and materials to locations throughout its service area. The length of time for power restoration will depend on the extent of the damage, weather conditions, and the number of trees and branches that must be cleared to allow access to power lines.

Con Edison maintains a record of customers who use life-sustaining equipment so they can be contacted in case of an emergency. If there is a weather emergency, a member of the household where that equipment is required should notify the company by calling 1-800-75 CONED.

If the storm hits our area, Con Edison recommends that customers:

  • Turn refrigerators and freezers to the coldest setting; it will help your food stay cold if you do lose power
  • Unplug major or electronically sensitive appliances, such as computers
  • Check batteries in flashlights and portable radios
If customers lose power they should:
  • Call Con Edison immediately at 1-800-75CONED
  • Keep refrigerators and freezers closed to prevent food spoilage
  • Stay indoors
  • Keep a battery-operated radio on for safety tips and updates on the power restoration progress
  • Use candles or storm lamps with extreme care
  • Never operate a generator indoors or in areas with poor ventilation
Customers who must leave their homes during the storm should avoid downed or dangling power lines and any other damaged electrical equipment. Motorists should be especially cautious. If a vehicle makes contact with a downed power cable, the driver and passengers must not attempt to move the cable. They should remain inside the vehicle until help arrives.

Con Edison is a subsidiary of Consolidated Edison, Inc. [NYSE: ED], one of the nation's largest investor-owned energy companies, with $9 billion in annual revenues and approximately $20 billion in assets. The utility provides electric, gas and steam service to more than 3 million customers in New York City and Westchester County, New York. For additional financial, operations and customer service information, visit Con Edison's Web site at

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