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Con Edison Media Relations
Telephone: (212) 460-4111

For Immediate Release: October 1, 1998

CON EDISON ENDS SERVICE CONTRACT PROGRAM

Consolidated Edison Company of New York, Inc. (Con Edison) announced today the phasing out of its PLUS Plan appliance repair program, through which the company provided service contracts to its residential gas-heating and water-heating customers. To promote competition in the gas appliance repair business, the New York Public Service Commission (PSC) has directed Con Edison and other regulated utilities in New York state to discontinue their appliance repair programs.

Under the plan, if a residential customer's gas-heating or water-heating equipment needed repairs and the customer had purchased an annual PLUS Plan contract with Con Edison, the company would perform the repairs at no additional charge. Customers experiencing problems such as no heat or no hot water will now need to contact a qualified gas appliance contractor.

Current PLUS Plan contracts will be honored until they expire, however, the company will not renew customers' service contracts once they run out. Con Edison will continue to respond to service interruptions and safety emergencies at no charge.

Con Edison is one of the nation's largest utility companies, with more than $7 billion in annual revenues and approximately $15 billion in assets. The company, a subsidiary of Consolidated Edison, Inc., provides electric, gas and steam service to more than three million customers in New York City and Westchester County, New York.

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