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For Immediate Release: November 13, 1997
CONSUMER INFORMATION AVAILABLE ON ELECTRIC RATE REDUCTION AND COMPETITION
With recent regulatory approval to implement its plan to reduce electric
rates and provide customers with the choice to purchase electricity
from other suppliers, Con Edison is providing educational information to
help consumers sort through the myriad and sometimes complex issues
regarding industry deregulation. Customized on-site presentations, a
toll-free information phone line, assorted printed materials and
up-to-the-minute information via the Internet are available to help
customers understand how the deregulated industry will work.
For large audiences, experienced Con Edison representatives are
available to make presentations to local civic and community groups
and trade and industry associations. Interested organizations can call
Con Edison at (212) 460-4290, Mondays through Fridays from 8 a.m.
to 5 p.m. to schedule an appointment. Customer outreach advocates
and account executives will provide a concise overview of the
deregulation process, what changes customers can expect during the
transition, and customer choice options.
Another customer information resource is the 24-hour, toll- free
Competition Information Line. Customers can call 1-800-780- 2884 tO
receive a description of Con Edison's plan. The line provides
customers with details on rate reductions, a timetable for the phase-in
of customer choice, and corporate changes affecting the company.
Information is also available on choices for buying natural gas.
Among the printed material available to Con Edison customers is an
eight-page question and answer guide called "Reducing Rates and
Fostering Competition." A brochure-size customer fact sheet on the
subject also is available. To receive copies, write to Con Edison,
Corporate Communications, Box 900, New York, N.Y., 10003. Both
documents are free of charge.
The question and answer guide and fact sheets are also accessible
online.
Periodic updates on the latest information on the transition to a
competitive marketplace will be featured in monthly Con Edison billing
statements, along with news on consumer and energy- related
services. By providing an assortment of informational resources,
customers can choose which educational vehicle will best help them
establish a greater understanding of the deregulation of the electric
utility industry.
Con Edison is one of the nation's largest investor-owned utilities, with
nearly $7 billion in annual revenues and $14 billion in assets. The
company provides electric, gas and steam service to three million
customers in New York City and Westchester County, New York.
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