Consolidated Edison Company of New York newsroom header image


Translate the page

For Immediate Release: November 13, 1997


With recent regulatory approval to implement its plan to reduce electric rates and provide customers with the choice to purchase electricity from other suppliers, Con Edison is providing educational information to help consumers sort through the myriad and sometimes complex issues regarding industry deregulation. Customized on-site presentations, a toll-free information phone line, assorted printed materials and up-to-the-minute information via the Internet are available to help customers understand how the deregulated industry will work.

For large audiences, experienced Con Edison representatives are available to make presentations to local civic and community groups and trade and industry associations. Interested organizations can call Con Edison at (212) 460-4290, Mondays through Fridays from 8 a.m. to 5 p.m. to schedule an appointment. Customer outreach advocates and account executives will provide a concise overview of the deregulation process, what changes customers can expect during the transition, and customer choice options.
Another customer information resource is the 24-hour, toll- free Competition Information Line. Customers can call 1-800-780- 2884 tO receive a description of Con Edison's plan. The line provides customers with details on rate reductions, a timetable for the phase-in of customer choice, and corporate changes affecting the company. Information is also available on choices for buying natural gas.

Among the printed material available to Con Edison customers is an eight-page question and answer guide called "Reducing Rates and Fostering Competition." A brochure-size customer fact sheet on the subject also is available. To receive copies, write to Con Edison, Corporate Communications, Box 900, New York, N.Y., 10003. Both documents are free of charge.

The question and answer guide and fact sheets are also accessible online.

Periodic updates on the latest information on the transition to a competitive marketplace will be featured in monthly Con Edison billing statements, along with news on consumer and energy- related services. By providing an assortment of informational resources, customers can choose which educational vehicle will best help them establish a greater understanding of the deregulation of the electric utility industry.

Con Edison is one of the nation's largest investor-owned utilities, with nearly $7 billion in annual revenues and $14 billion in assets. The company provides electric, gas and steam service to three million customers in New York City and Westchester County, New York.

contact us   |   search   |   careers   |   site map   |   consolidated edison, inc.   |   privacy policy