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Con Edison Media Relations
Richard D. Mulieri, Director
Telephone: (212) 460-4111

For Immediate Release: July 30, 1997

CON EDISON INTRODUCES
INTERNET BILL PAYMENT OPTION

Con Edison customers with access to the Internet can now pay their monthly electric and gas bills with the click of a mouse. Unlike electronic check-free banking, there is no computer banking service to join and no fee to pay. The user only needs a standard checking account, or any other account with check-writing privileges.

"The Internet bill payment option will allow our customers to access their Con Edison account information and make payments around-the-clock. It is one way we're trying to make the lives of busy New Yorkers easier," said John T. Dillon, Con Edison's assistant vice president of central customer operations.

All customers need is Internet access, their account and bank identification numbers -- which are printed on checks and deposit slips -- a check number and their Con Edison account number.

To take advantage of the Internet bill payment option, customers gain access to the Con Edison worldwide web site at http://www.coned.com and click on the "Customer Service On-Line" button on the home page. A welcome page then appears with a button to enter the service, and is followed by a page prompting customers to enter their Con Edison account number. When the "Make a Payment" option is selected from the menu, a new page appears showing the customers' account balance and a "Pay-by-Internet" option. Users then fill out an electronic check and the next screen reminds them to enter the amount paid and check number in their checking account ledger. All information entered is encrypted to maintain security and confidentiality.

Customers can send Con Edison e-mail and have direct access to their billing and payment history. They can also enter meter readings and close their accounts.

Con Edison is one of the first utilities in the United States to offer Internet bill payments. The service is now available to all three million of the company's customers. Future enhancements planned include user options to open a new account and enroll in various types of customer service programs.

New Secure Business Internet Service
Fifty large electric and gas customers are taking advantage of a new password-protected Internet site called "Corporate Customer Information" at http://www.coned.com/cag.

This secure page offers summaries of multiple accounts along with individual account information. Users can view all their accounts together, a feature especially valuable to companies such as real estate management firms, which may have hundreds of accounts in multiple buildings. Large customers with 20 or more accounts and more than 180 kilowatts of peak usage can join the service by calling Irene McGee at (212) 338-4639 during business hours.

Con Edison is one of the nation's largest investor- owned utilities, with nearly $7 billion in annual revenues and $14 billion in assets. The company provides electric, gas and steam service to three million customers in New York City and Westchester County, New York.




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