News
Con Edison Public Information
Richard D. Mulieri, Director
(mulierir@coned.com)
Telephone: (212) 460-4111, Office Hours,
(212) 460-6981, All Other Times
For Immediate Release: January 7, 1997
MAJOR MANHATTAN PROPERTY MANAGERS JOIN
UTILITY'S NOTIFICATION SYSTEM
The lights blink for a fraction of a second at the
landmark CitiCorp Center and the alpha-numeric pager of the
building's property manager sounds a minute later. The
message: "Con Edison feeder 20M12 opened automatically and
one of six feeders to 619 Lexington Avenue is out of
service, the system is stable." The property manager doesn't have to wonder if it was a Con Edison electrical
disturbance, or an internal building wiring problem. He
knows.
"We wanted to be part of Con Edison's Electronic
Notification System because the CitiCorp Center is so
dependent on reliable power. Now we're in touch immediately
and know exactly what our power situation is at all times,"
said Joe Greisch, Cushman and Wakefield's property manager
for the CitiCorp building.
Providing Con Edison's largest electric customers with power-related information specific to their Manhattan
buildings is now possible with the Electronic Notification
System (ENS). ENS messages are also dispatched to Con
Edison account executives and major account representatives
who support these property managers and lease holders around-
the-clock. ENS provides them information to ensure that our
customers' electrical needs are being met. To date, 84 of
the utility's major customers have taken advantage of
this valuable new service.
The Electronic Notification System is widely accepted
and valued by property managers and owners, building engineers and computer room supervisors for companies
like Rudin Management Co.; Cushman and Wakefield, Inc.;
Edward S. Gordon Company, Inc.; Bankers Trust Corp. and the
New York Clearing House Association.
HOW IT WORKS
ENS is supported by a sophisticated computerized
monitoring system that manages Con Edison's electric system.
That system produces instantaneous alarms and status reports
to its Manhattan control room. Control room personnel, on
duty around-the-clock, determine if any trouble exists that could affect a customer. They can then access the "Intranet-
based" Electronic Notification System computer screen to
send general and specific alpha-numeric pages to a pre-
programmed list of the company's major customers and
internal managers.
THE FUTURE IS BRIGHT
New Manhattan customers are joining existing ENS users
each day. Large Manhattan customers with sensitive electrical
system needs can call Con Edison's Manhattan Energy Services at
212-338-4636, if they are interested in becoming an ENS user.
A prototype ENS for Con Edison's steam system is being readied. The advent of new two-way pagers with E-mail
capability will bring a new dimension to the system because
customers don't need to be near a phone, computer, or fax to
have a live two-way information exchange.
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