convert to natural gas
What are some of the benefits of converting from oil to natural gas heating?
Natural gas is economical, convenient, and cleaner than heating oil, so it’s better for the environment. Natural gas currently costs less than heating oil, and natural gas customers avoid maintenance and equipment costs typically associated with oil heat, such as pumps, motors, filters, and permits. Natural gas is a reliable domestic resource, piped directly to your home or building with no need to rely on deliveries.
How much does a conversion cost?
The cost can vary and depends on a number of factors. Customers are responsible to determine and pay for all the internal conversion costs within their property line (e.g., gas piping, equipment and chimney liner costs), and may also be responsible for some or all of the capital infrastructure costs in order for Con Edison to provide and install gas facilities to the building's property line. Con Edison will provide a cost estimate for the capital infrastructure costs that are the customer's responsibility, based on information provided in your gas service request. We recommend working with an experienced licensed professional familiar with oil to gas conversion projects, and suggest obtaining two to three professional estimates before committing to a contractor.
How long will the conversion take?
The duration of the project will depend on a number of factors, which include responsibilities of the customer, Con Edison and other entities, such as the municipality or NYC agency (e.g. NYCDOT) that issues work permits and establishes construction stipulations. The scheduling of work inside your building should be coordinated with Con Edison's work. Click here to view a sample timeline to obtain additional information on the conversion process and associated steps.
How do I start the conversion process?
Con Edison encourages all customers to work with a licensed professional to assess their internal conversion costs to convert prior to submitting a gas service request. When you are ready to submit a gas service request, visit conEd.com/es and click Launch Project Center. Some of the information that will be required for submission of this request is your building's block and lot number, oil type, your oil consumption for the past 24 months and your preferred point-of-entry (POE) for gas service. Please note that information submitted incorrectly or incompletely can delay or invalidate your gas service request.
Upon successful submission, you will receive a case number for future reference or to check the status of your request. Keep in mind that the person who submits the gas service request becomes the contact of record for the project, and that person will receive all correspondence pertaining to the job.
Do I have to buy gas from Con Edison?
Do I have to buy gas from Con Edison?
Customers may choose whether to purchase their gas from Con Edison or from an approved Energy Service Company (ESCO). Natural gas is a commodity that is bought and sold in a free market. Log onto poweryourway.com for quotes from ESCOs. Con Edison provides the same safe and reliable delivery service whether you purchase gas from the company or an ESCO, including reading your meter and responding in emergencies. Additional information about purchasing gas from ESCOs is available on the New York Public Service Commission’s website, www.askpsc.com.
What different gas rates are available?
Con Edison offers firm and interruptible gas rates.
Firm rates apply to gas service that will not be interrupted because of weather or other conditions. Firm base delivery rates are currently established by Con Edison’s New York Public Service Commission-approved gas rate plan for the period ending September 2013.
Interruptible rates are for customers who can burn either gas or fuel oil, or who have another energy source to meet their heating needs. Interruptible customers agree to have their gas flow interrupted based on the company’s pre-established criteria. The interruptible rate may change from month to month, and may be lower than the firm rate. The upcoming month’s interruptible rate is published on the company’s website at the end of each month.
Con Edison’s gas supply (“commodity”) charges are based on the wholesale market price for gas and change from time to time.
What if I sign up for firm service and decide later to transfer to interruptible service?
Customers who have had firm service for less than five years before transferring to interruptible service may, at the company’s discretion, be required to pay all or a portion of the facility costs previously incurred by the company for the customers’ benefit (e.g., entitlements).
Please note that the change in service from firm to interruptible may trigger additional capital costs. These potential costs, which would be determined at the time of the change-of-service request, would be the responsibility of the customer and are not limited by the duration of previous firm gas service.
If I convert to natural gas heating, can I keep my oil tanks for future use?
Ask your licensed professional to ensure that all aspects of your conversion are in compliance with all applicable local, municipal, city, and/or state requirements. These requirements may include disconnection, decommissioning or removal of your existing oil tanks.
How does Con Edison define a residential gas customer?
A residential gas customer is someone supplied with gas service at a premises used as his or her residence. All other customers are non-residential customers.
What rebates and incentives are available?
Call 1-800-643-1289, or visit conEd.com/gasconversions to learn more about whether a conversion rebate is currently being offered. Rebates may also be available for upgrades to high-efficiency equipment. To learn more, visit conEd.com/greenteam or call 1-877-870-6118.
Can I participate in both the oil to gas conversion program and the efficiency rebate program?
Yes. Customers who elect firm gas from Con Edison may be eligible for both available oil to gas conversion rebates and Con Edison’s energy efficiency rebates. Restrictions may apply.
How do I check the status of my case online?
Log onto conEd.com/es and enter your case number to access all updates and project milestones.
Do I have to pay a security deposit for gas service?
Con Edison may require a security deposit, typically based on two months of estimated gas usage, prior to gas service turn-on. If you request gas for heating, the estimated gas usage will be based on expected monthly use in the peak season.
I still have questions. Who can I call?
For more information, please call Con Edison‘s Gas Customer Solutions at 1-800-643-1289 or visit conEd.com/gasconversions.
Disclaimer
These FAQs are intended to provide basic information about Con Edison’s gas service. The company’s provision of gas facilities and gas service is governed by the New York Public Service Law, the rules and regulations of the New York Public Service Commission, and the company’s Commission-approved Schedule for Gas Service, which can be viewed at conEd.com/rates /gas_main.asp.
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