What are demand-response programs?
Through demand-response programs, participating customers commit to reduce their electricity usage at critical times in order to help maintain reliable service. Participating customers receive financial incentives.

Why should I participate in a demand-response program?
As a participant, you'll help to maintain reliable electric service, while benefiting from financial incentives, and technology to help you manage your energy usage.

What demand-response programs are available to Con Edison customers?
You can find a program to suit your desired level of participation at www.coned.com/dr

Are there any risks involved?
Some of the programs assess a financial penalty if you cannot reduce your electricity usage to the contracted level. However, there are demand-response programs that do not entail a financial penalty. You can find a demand-response program suited to your desired level of participation at www.coned.com/dr

Who decides when to call a power-reduction event?
A power-reduction event is called and a specific demand-response program is activated by either the New York State Independent Operator or Con Edison. An event may be called to ensure reliability of the energy-delivery systems, or when the demand for power exceeds available supply.

What are some ways that customers can temporarily reduce their energy consumption?
Customers can reduce their energy consumption by turning off unnecessary lighting, appliances and equipment, raising the temperature of central air-conditioning systems, or using on-site generation that complies with state, city, and county regulations.

How are participating customers notified of a power-reduction event?
Notification is given in advance of a power-reduction event by e-mail, text message, or telephone - whichever contact method a participant specifies upon program registration.

What are load aggregators?
Load aggregators are organizations that advise and assist customers in participation in demand-response programs. Load aggregators are registered and listed with the New York Independent System Operator. For a listing of these aggregators click here.

How can I apply to a demand-response program?
For a program application, visit www.coned.com/dr

How can I find out more information about demand-response programs?
More information about the programs, including how events are called, and incentive payment schedules, can be found at www.coned.com/dr or NYSIO Demand Response Programs. Or call Con Edison at 1-800-643-1289.