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safety tips

Here are some tips that will contribute to a safe, accident-free environment.

Electric Safety

Don’t Get Hurt: Call Before You Dig

Before you dig, drill, or excavate the ground, be safe – call 811 to make sure you're clear of all underground utility lines.
Under the ground are natural gas, electricity, water, sewer, phone, and cable lines. Hitting a line with your shovel or other equipment can seriously injure you in an instant. Accidentally damaging a gas pipeline or electric cable can cause an electric shock, fire, or explosion.
Protect yourself, your family, and your neighbors. Whether you’re planting a tree, pulling out a tree stump, or digging post holes for a fence, deck, or mailbox, call 811 two to 10 days before starting work. After you call, utility companies will mark the locations of underground lines for you at no charge.
811 is free, and available seven days a week, 24 hours a day.

For more information, read Natural Gas Safety and What Contractors Must Know, and visit Dig Safely New York and New York 811

Electric Safety

Electric Safety

Check electrical cords for worn spots or frayed wires. Don't mend it, replace it! Homemade repairs are a common source of fires.
Use extension cords sparingly and only on a temporary basis. Too many appliances plugged into one cord causes overheating. One of every six home fires is started by overheated wires.
Wherever electricity is used — inside or out, on the street or in the home — the risk of an electrical fire or shock exists. Con Edison’s new brochure Electric Safety: What You Need to Know, outlines the rules and safeguards that will help you prevent electrical accidents.
What should you do when your power goes out? Our Power Problems? Let Us Know brochure tells you how you can help us restore power quickly and safely.

Gas Safety

Gas Safety

Never use a gas range or oven to heat your home.
Gas-fired appliances such as stoves or gas dryers that are attached to a flexible connector should be moved or replaced only by professionals. Old flexible connectors should be replaced and not reused because they may become brittle over time and develop small cracks, which leak enough gas to reach a hazardous level.
Have your heating and venting system serviced regularly.

Steam Safety

Steam System Safety Tips

The Con Edison steam system is a critical component of New York City’s energy infrastructure. This system supplies heating, hot water, and air-conditioning to many of Manhattan’s largest and most prestigious buildings, including the United Nations and the Empire State Building.
If you see steam on Manhattan streets, immediately call 1-800-75-CONED. Steam is caused by water falling on a steam pipe or manhole cover, or a steam leak. To avoid potential injury, don't walk through the steam or on the manhole cover.
Loud banging noises in your steam pipes can be a sign of water hammer. This is a potentially unsafe condition and you should contact your building's maintenance staff immediately.

Carbon Monoxide Safety

Carbon Monoxide and Generator Safety

Never use your gas range or oven to heat your home.
Be sure generators and appliances are properly adjusted and working to manufacturer’s specifications and local building codes.
All heating systems, vents, and flues should be inspected and cleaned annually by a qualified technician.

Stealing Energy Tip

Stealing Energy is Illegal and Dangerous

Anyone who tampers with the wires, pipes, or other equipment that deliver electricity and natural gas may be stealing energy — and jeopardizing your safety. If you think this is happening, call 718-222-7175. You will not be asked to give your name.

Street Safety

Street Safety

Never go near or touch a fallen power line or other damaged electrical equipment. If you see a downed power line or any other unsafe electrical condition, call 1-800-75-CONED (1-800-752-6633) immediately.
Keep out of work zones and construction sites. They are filled with hazards.
If you see a damaged streetlight, stay back and keep children and pets away. If the streetlight is in New York City, call 311. In Westchester County, call the department of public works in the municipality where the damaged streetlight is located.

If you see steam on Manhattan streets, call us right away at 1-800-75-CONED (1-800-752-6633). Steam is caused by water falling on a steam pipe, a manhole cover, or a steam leak, and we need to check it out.

Our Employees' Safety

Our Employees' Safety

When you're cutting back bushes, trees, or weeds, please trim the foliage around the outdoor meter.
Remove any dead branches and wet leaves on the path leading to the meter. It will also help us avoid slips, trips, or falls.
Remove your pet during the meter reader's visit. Make sure it cannot leave the yard, escape from a leash, or squeeze through a slightly open door.

Weather Safety

Storms and Severe Weather

Have flashlights available for every member of your household.
Have a battery-powered radio and a supply of extra batteries handy.



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