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Bill Center

To check eligibility, sign up, or register for any of the options below, sign in to your account.

Ways to Pay Your Bill

Online

Directly from your Bank Account

Sign in or register to transmit payment directly from your bank account.

By Credit/Debit Card

Use your credit or debit card to make a payment. Learn More.

PLEASE NOTE: Service fees apply.

By Phone

Free, easy, and fast. Just call 1-888-925-5016 and follow the instructions provided. Please have the following on hand when you call:

  • Your Con Edison account number
  • Your bank ID number (found on the bottom of your check)
  • Your checking or savings account number

By Mail

Send payment via check or money order (do not mail cash) in the windowed envelope that came with your bill.

Send payment to:

Con Edison, JAF Station
P.O. Box 1702
New York, NY 10116-1702

In Person

Pay your bill in person at one of our customer service walk-in centers or through an Authorized Payment Agent.

Find the location nearest you:

Pay by ACH

We offer commercial customers the opportunity to reduce cost, improve cash-flow management, and increase processing efficiency with two convenient formats: CTX and CCD+.

For more information, download the ACH User Guide.

Payment Plans and Options

eBill

Our eBill program assures that your information stays secure and protected. It's an easy, convenient, and paperless option.

    Enroll Now

Direct Payment Plan

Con Edison's Direct Payment Plan (DPP) eliminates the need to write checks and mail in bills. It's a safe, secure, and convenient way for customers to automate payment through a checking or savings account. Check eligibility and sign up by logging in to your account. Once you've enrolled, your payment will be automatically deducted 10 days after you receive your monthly bill.

For more information on the Direct Payment Plan, see our brochure, read a list of FAQs, or call us at 1-800-752-6633.

Level Payment

Our level payment plan estimates your average energy usage and spreads payment evenly across the year. This allows you to budget wisely and to avoid seasonal energy spikes.

Your actual energy usage will still be tracked and reflected in your monthly bill, and your usage will be evaluated three times per year to ensure that you are not being overcharged.

Energy Choices

It's your power, your way. Choose from a multitude of energy service companies (ESCOs) and Con Edison will deliver your power.

To learn more about your options click here.

Voluntary Time-of-Use

Save money by simply shifting your energy usage. Learn more about our Voluntary Time-of-Use program to decide if it's for you.

Payment Agreements and Extensions

Payment Agreements

If you have received a final termination notice because of an inability to pay your bill, you will receive a payment agreement offer with standard terms at least 10 days prior to cessation of service. We will work with you to arrange suitable payment terms. If you are having trouble paying your bill under the terms of the standard agreement, please call us at 1-800-75-CONED to discuss whether alternate terms can be reached.

Payment Extensions

If you need extra time to pay your bill, log in to your account and request an extension. Payment extensions are available up to 20 days.


For more information on payment agreements and extensions, click here to view our brochure.

Home Energy Assistance Program

The Home Energy Assistance Program (HEAP) assists low-income New Yorkers with heating costs in addition to offering emergency benefits for households in heat-related emergencies.

To learn more about eligibility, income guidelines, and benefit options, click here.

Bill Facts and Figures

Understanding Your Bill

Your Con Edison bill shows a detailed breakdown of costs for energy supply, delivery, and taxes. For further explanation, view an interactive sample bill:

Rates and Taxes

See detailed information on gas and electric rates, taxes, and regulations.

 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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