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For gas emergencies, DO NOT send an e-mail. Leave the premises immediately and take others with you. Once you are a safe distance away, call our toll-free number, 1-800-75-CONED (1-800-752-6633).

For carbon monoxide emergencies, open a window, evacuate the premises, and call 911 from a telephone off the premises.

Use these links to report an electric service problem or check the status of a previously reported problem.

Visit Frequently Asked Questions to see if your question may be answered online. 

To contact us by e-mail, please enter the required information below. Then click the “Submit” button at the bottom of this page. Please do not include sensitive information such as your Social Security Number, Tax ID, or credit card numbers in your e-mail.

* required fields


*Phone number associated with this account:
1- - -

Secondary phone number:
1- - -

Mobile phone number:
1- - -

*E-mail address:

*E-mail verification: (Please enter your e-mail address again) 

Account Information:

*Con Edison Account Number :
(15 Digit number listed on your bill)

*Service Address


*Zip Code

*What would you like to contact us about?
(Note: only one option can be chosen)

For disconnect or credit notice related questions, please call our toll-free number 1-800-752-6633. DO NOT send an e-mail.

*Comment or question:



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