Thank you for your interest in Con Edison. To help us respond to your question or concern, please refer to the information below.

For Gas Emergencies
If you have a gas emergency, such as a gas leak, leave the premises immediately if the odor is strong. If the odor is faint, open a window to air out the area, if possible, before you leave. Do not operate any electrical equipment at the location, not even a light switch. Report the leak to Con Edison by calling the emergency number listed below.

When you call, use a telephone off the premises where you smell the gas odor. Our emergency phone service operates 24 hours a day, every day.

Call our toll-free number 1-800-75-CONED (1-800-752-6633)

Gas customers served by National Grid in Brooklyn, Queens, and Staten Island should call 1-718-643-4050.

For Electrical Emergencies
If you want to report an electrical emergency, such as a fallen wire, please call our toll-free number 1-800-75-CONED (1-800-752-6633), or if you have your account number or the phone number associated with your account, click here.

To Report an Electric Service Problem
If you need to report a problem with your electric service, click here.

For Steam Emergencies
If you see steam on Manhattan streets, immediately call us at 1-800-75-CONED (1-800-752-6633). Steam is caused by water falling on a steam pipe, a manhole cover, or a steam leak, and we need to check it out.

For Customer Service Questions
If you have a question or concern about your Con Edison bill or service, please call 1-800-75-CONED (1-800-752-6633). Be sure to have your account number handy when you call.

If you call from a touch-tone phone, you can directly access your account using our automated system. Or, you can choose to speak with a representative.

Below, you can find Web links for specific information within the Con Edison site. Please try these links as a first resource.

Customer Central: For billing and payment plan options, energy-saving tips, safety information, or other customer information, go to Con Edison Customer Central, www.coned.com/customercentral

Careers at Con Edison: If you’re looking for employment and want to see the jobs we’re seeking to fill, go to Careers at Con Edison, www.coned.com/careers/

Purchasing Online - Learn about the products and services we buy, our terms and conditions, and our minority and women business programs. For more information click here.

Investor Relations: For financial reports, stock quotes, dividend history, and other financial information, go to investor.conedison.com

Con Edison Overview: Click here to learn more about Con Edison, Inc., and its regulated and competitive businesses.

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